The Pakistan Telecommunication Authority (PTA) claimed on Saturday that there is no degradation in internet service across the country.
Addressing the issue of a fault in the global submarine cable, the PTA announced that internet services across the country remain stable despite a fault in the global submarine cable AAE-1.
The issue was first reported on January 2, 2025, near Qatar, one of the seven international undersea cables that connect Pakistan to global internet traffic.
“To address the issue of degradation of internet services due to the fault in AAE-1 submarine cable, ad hoc bandwidth has been arranged and added to the system,” the PTA said in a press release.
The authority assured the public that it is actively monitoring the restoration efforts for the affected cable. “PTA is committed to ensuring that all services remain stable during this period,” a spokesperson said.
On Friday, Pakistan Telecommunication Company Limited (PTCL) confirmed the cable outage and said users may experience slow browsing. "Teams are working diligently to resolve the matter as soon as possible," PTCL stated on X, formerly known as Twitter.
The PTA also highlighted that a fault in the submarine cable near Qatar might temporarily impact the internet and broadband experience for users in Pakistan.
“This is to inform the general public that a fault has been reported in the submarine cable AAE-1 near Qatar (one of the seven international undersea cables connecting Pakistan for international internet traffic),” the PTA said in a statement on Thursday. “This may impact internet and broadband user experience across Pakistan.”